Privacy Policy

Ignite Property Group Ltd Privacy Policy

Our contact details 

Name: Jack Cezair        

Address: 36A South View Gardens, Andover, Hampshire, SP10 2AG

Phone Number: 01264318034

E-mail: [email protected]

Date Completed: 6/10/21

The type of personal information we collect 

We currently collect and process the following information:

·      Name

·      Telephone Number

·      Address

·      Email Address

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

·      To contact you to discuss our services.

·      To carry out one of our services at your property.

We use the information that you have given us in order to contact you to discuss our services or carry out our snagging or thermal imaging surveys. 

We may share this information with Xero and/or Strike when processing payments. Their Privacy Notice is available through their website. 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: 

Your consent. You are able to remove your consent at any time. You can do this by contacting 01264 318034 or [email protected]

How we store your personal information 

Your information is securely stored on a secure server. 

We keep the information as set out previously for 60 days. We will then dispose your information by a server delete.  

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information. 

Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete. 

Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances. 

Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances. 

Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at 01264 318034 or [email protected] if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at [email protected]

You can also complain to the ICO if you are unhappy with how we have used your data. Our ICO registration number is 17302799. 

The ICO’s address:            

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk